Last updated: April 2026

Introduction

This privacy policy explains how BeWell Design ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, buy our digital products, join our community, or interact with us on social media.

We take your privacy seriously. This policy is written in plain English so you can actually understand what we do with your data. If anything is unclear, get in touch using the contact details at the bottom.

Who we are

BeWell Design is a digital product business based in the United Kingdom, run by Rochelle Bramwell. You may also know us under the personal brand "Rochelle Be."

We sell digital products, run an online community (Digital Money Moves), and create content across YouTube, Instagram, Facebook, Pinterest, and our email list.

For the purposes of UK GDPR and the Data Protection Act 2018, BeWell Design is the data controller of your personal information.

Contact for privacy queries:

Name: Rochelle Bramwell

Email: [email protected]

Address: 29 Simmons Lane, Chingford, E4 6JH, United Kingdom

Information we collect

Depending on how you interact with us, we may collect the following:

Information you give us directly

Name and email address (when you sign up to our email list, download a freebie, or buy a product)

Billing information and address (when you make a purchase)

Payment details (processed securely by our payment providers — we never see or store your full card details)

Account information for our community platform (username, profile photo, bio if you choose to add one)

Messages and content you post inside our community

Information you share when you book a call, fill out a form, or message us on social media

Information collected automatically

IP address and approximate location

Device type, browser, and operating system

Pages you visit on our website and how long you spend on them

Where you came from (referring website, search term, or ad)

Email engagement data (whether you opened an email or clicked a link)

Information from social media

If you interact with us on YouTube, Instagram, Facebook, or Pinterest, those platforms may share certain information with us — for example, your username, public profile, comments you leave, or whether you followed a link from one of our ads. The data we receive depends on your privacy settings on each platform.

How we use your information

We use your data to:

Deliver the products you've purchased

Give you access to our community and any associated content

Send you marketing emails (if you've opted in) about our products, free resources, and content

Respond to your questions and provide customer support

Improve our website, products, and content based on how people use them

Run and measure the performance of our paid ads

Comply with our legal and tax obligations

Prevent fraud and protect our business

Our legal bases for using your data

Under UK GDPR, we need a lawful reason to process your data. Ours are:

Contract: When you buy a product or join our community, we need your data to deliver what you've paid for.

Consent: When you sign up to our email list or accept cookies, you're giving us permission to use your data in the ways you've agreed to. You can withdraw consent at any time.

Legitimate interests: For things like analytics, fraud prevention, and improving our business, we rely on legitimate interests — but only where those interests don't override your rights.

Legal obligation: For tax records, accounting, and compliance.

Who we share your information with

We don't sell your data. Ever.

We do share it with trusted third-party services that help us run the business. These are the main ones:

Payment processors

Stripe

PayPal

These providers handle your payment securely. We receive confirmation that a payment was successful, but not your full card details.

Email marketing

Flodesk

We use Flodesk to send marketing emails, deliver freebies, and manage our subscriber list.

E-commerce and product delivery

Shopify (including Shopify Inbox and Shopify email tools, where applicable)

FG Funnels (used for sales pages, checkout, course and product delivery, and automations)

Community platform

Skool (where our Digital Money Moves community is hosted)

Storage and operations

Google Drive (for storing files and running some automations)

Notion (for internal operations and project management)

Calendly (for booking calls)

Analytics and advertising

Hyros (our primary analytics and ad attribution tool)

Meta (Facebook and Instagram), Pinterest, and YouTube — these platforms may collect data via pixels or tags on our website if you've consented to advertising cookies, so we can measure ad performance and show relevant content

Each of these providers has their own privacy policy. We've chosen them because they meet appropriate data protection standards.

We may also share data when legally required — for example, to comply with a court order, tax authority request, or to protect our rights.

International data transfers

Because our business is global and many of our service providers (like Stripe, Google, Meta, and Shopify) are based in the United States or operate internationally, your data may be transferred outside the UK and European Economic Area.

When this happens, we make sure appropriate safeguards are in place — usually through Standard Contractual Clauses approved by the UK Information Commissioner's Office, or by working with providers that comply with the UK-US Data Bridge.

How long we keep your data

We only keep your data for as long as we need it:

Customer purchase records: 7 years (required for UK tax law)

Email subscribers: until you unsubscribe, plus a short period after for our records

Community members: while your account is active, plus a short period after you leave

Website analytics: typically 14 to 26 months, depending on the tool

Support enquiries: up to 3 years after your last contact

After these periods, we either delete your data or anonymise it so it can no longer identify you.

Your rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you

Correct any inaccurate or incomplete data

Request deletion of your data (sometimes called "the right to be forgotten")

Object to or restrict how we use your data

Withdraw consent at any time (for example, by unsubscribing from emails)

Receive a copy of your data in a portable format

Lodge a complaint with the UK Information Commissioner's Office

To exercise any of these rights, email [email protected] and we'll respond within one month.

Cookies and tracking

Our website uses cookies and similar technologies to help it function properly, remember your preferences, measure how people use it, and run our marketing.

The main types of cookies we use:

Essential cookies — needed for the website to work (you can't opt out of these)

Analytics cookies — help us understand how visitors use the site

Marketing cookies — help us measure ad performance and show relevant content on platforms like Meta and Pinterest

When you first visit our website, you'll see a cookie banner where you can choose which non-essential cookies to allow. You can change your preferences at any time through that banner or your browser settings.

Children's privacy

Our products and content are intended for adults aged 18 and over. We don't knowingly collect personal information from children under 16. If you believe a child has shared their data with us, please email [email protected] and we'll delete it.

Security

We take reasonable steps to protect your data, including using secure providers, encrypted connections, and password-protected systems. That said, no method of transmission over the internet is 100% secure, and we can't guarantee absolute security.

Changes to this policy

We may update this privacy policy from time to time — for example, when we add new tools or when the law changes. The "last updated" date at the top will always reflect the most recent version. For significant changes, we'll let you know by email or a notice on our website.

Complaints

If you're unhappy with how we've handled your data, please contact us first so we have the chance to put it right.

You also have the right to complain to the UK Information Commissioner's Office (ICO):

Website: ico.org.uk

Helpline: 0303 123 1113

Contact us

For any questions about this privacy policy or how we handle your data, get in touch:

Email: [email protected]

Name: Rochelle Bramwell

Business: BeWell Design